![]() However, they tried to charge me another $103 at the hotel, claiming I had only paid the $55 deposit. Got to the Hotel Cozumel to discover that it's actually Oceanus Tours and it charged as Mexico Fun when I booked it. A diving excursion would give you sights in a more natural environment.īooked this on after hearing wonderful reviews on. In their explanation of the excursion, they tell you they DIVE OUT and find things for you to see and hold!!! With this all being said, I would not recommend this excursion. ![]() 15 minutes) Once they all came back out of the water, they told me how upset and disappointed they were that the 'puffer fish' was trapped in a tiny piece of tube, with a rock on top to hold him in (easy access for them) but had to be a miserable life for the fish. After the rest of the group went out, I noticed they spent 99% of their time in a spot about 5 feet from where they went down. With that, their biggest worry was to tell me, 'you don't get your money back'! (NOTE: I paid for another who did do the excursion) No part of my money was refunded. The more I listened in detail of how this thing goes, the more afraid I was to do it, to the point of nausea! I told them I couldn't do it, I was too scared. Once there, you have to pay, BEFORE any explanation of how the excursion goes. I had made my mind up to try it before I left the states. I called and ask several questions before going that eased my mind somewhat. Booking excursions directly through the cruise line seems to be the way to go considering that they have people to assist you at all times.Īs a non-swimmer of a group of 6 people, I had a fear of this excursion from the start. I will not recommend this company to anyone. I would have appreciated a courtesy email PRIOR to the cancellation. Her reasons for the cancellation was not justifiable because the weather was hot, 90 degrees and sunny. Had I known that this activity was cancelled, I would have booked a different activity. She told me that I will not be refunded for my travels and that if I wanted to receive a refund for this activity, I would have to call Shore Excursions. The manager continued to tell me that it’s my responsibility to call them daily to make sure that the tour is confirmed even though I had already received a confirmation email. I arrived to my meeting location and was told that the tour was cancelled. When I arrived to my port, I had to provide my own transportation which ended up being $20 round trip. ![]() I am especially disappointment with with the events that occurred in Cozumel. I booked six different excursions and three became unavailable. I am highly disappointed with my experience with Shore Excursions ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |